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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Livingston

October 29, 2026

5  out of  5
rating by Sharon Livingston
"Great working with Audrey today. She was
Very helpful and understanding. Explained everything and didn't mind all my questions."
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Ed Croom

October 27, 2026

5  out of  5
rating by Ed Croom
"I was looking for a new supplier for my auto and homeowner insurance and was contacted by Brady Marshall , an agent of this State Farm agency. We had a very comprehensive discussion concerning my insurance requirements and he was able to provide me with coverage for both my car and homeowner insurance that was equal to, and in someways better than my current policy , at a very competitive price. I found Brady to be very knowledgeable and very professional about his industry and was very easy to work with. He is the reason I decided to proceed to purchase my insurance needs from this company. Additionally,, he had his coworker, Olivia, to guide me through the process of termination my insurance business with my prior insurance company. She too was very knowledgeable and professional to work with and a very pleasant person to help me complete that process. I would highly recommend this company to anyone in the market for insurance!"
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Sonia Ortiz

October 26, 2026

5  out of  5
rating by Sonia Ortiz
"Well, I finally did it. I finally listened to my gut and switched Insurance. And I’m so happy I did. I couldn’t have gotten a better deal. Nowadays, every penny counts State Farm save me half of what I was paying. I don’t know why I let it go on so long with this other insurance company. If you’re going to switch switch to State Farm, It’s one of the best decisions I’ve ever made. And on top of that, I also got renters insurance. I especially wanna think Olivia from customer service who completely Understood where I was coming from. She was patient and kind, and even though I interrupted her so many times (purely out of excitement) She went over every detail with me and assured me I could call her anytime with any questions. Also, I don’t wanna forget Brady Schroeder, who was wonderful explaining everything to me regarding my premium monthly payments money down, which by the way, there was no money down another great thing. And just knowing State Farm will be there anytime I call is a comfort in itself. If you knew the other company, I was dealing with you’d know why. Thank you State Farm."
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Darren Howard

October 22, 2026

5  out of  5
rating by Darren Howard
"Thanks Brady Marshall I will look forward to seeing you Monday at 2pm. Darren Howard"
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Xavier Mccrary

October 21, 2026

5  out of  5
rating by Xavier Mccrary
"Keely and Olivia have been a big help and I enjoy the help and offers i got and im satisfied with everything."
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Brenda Berger

October 19, 2026

5  out of  5
rating by Brenda Berger
"I thought Carbon was very friendly, he went through everything with me. I appreciated it, he’s was so kind and helpful. He was great."
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Robert Hobbs

October 16, 2026

5  out of  5
rating by Robert Hobbs
"Hello my name is Tameka,I had a great experience with Olivia! The customer service was excellent, she was friendly, professional, and helpful. She took the time to answer my questions and made sure I understood my options. I appreciate her patience and dedication to helping her customers. I would definitely recommend State Farm to anyone looking for reliable insurance and great customer service!"
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Norma Morgan

October 16, 2026

5  out of  5
rating by Norma Morgan
"Olivia did an excellent job of helping me install my beacon."
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Karen McCarty

October 14, 2026

5  out of  5
rating by Karen McCarty
"I spoke with Audrey today. She was really great at helping through the process of signing everything and also calling my previous insurance company to cancel with them. It was very east to get things done. Thank you Audrey"
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Andre Lamb

October 8, 2026

5  out of  5
rating by Andre Lamb
"Quick and easy app to navigate with an excellent state farm agent on the phone with you to walk you through the application and policy setup."
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Bernadette redd

October 7, 2026

5  out of  5
rating by Bernadette redd
"Drew was very helpful from the beginning of the transaction and the follow up. He returned my calls and text in a timely manner. All of my needs and concerns are very satisfying for me. Thanks so much and Audrey was very helpful."
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Mary lee

October 7, 2026

5  out of  5
rating by Mary lee
"I spoke with Olivia, great customer service. She stayed on the phone and guided me step by step. Very patient, kind and considerate. I really enjoyed her. Thank you Olivia you're a doll."
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William “Bill” Bryan

October 7, 2026

5  out of  5
rating by William “Bill” Bryan
"I had a very pleasant, helpful, empathetic and much more reaching out to assist me with my immediate Life Insurance needs than I ever thought I would get. This was all without high pressure sales tactics but merely expressing concerns about my current health and financial situation and making sure that I understand the policy I currently own. I am greatful for Corban's knowledge and professionalism. Thanks Corban W!"
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joecern56

October 3, 2026

5  out of  5
rating by joecern56
"Between Claire and Adam on Brady's team and the staff with State Farm Claims, I had nothing to worry about after my recent accident and lost my car. They were superior to anything I've ever experienced and really took care of everything. I lost my car but the team gave me assurance that things would be taken care of. Very pleased!"
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Sawn Placek

October 2, 2026

5  out of  5
rating by Sawn Placek
"Olivia with State farm (Springfield) is one of the friendliest, professional people I've spoken to at any insurance company, along side Drew. He is also friendly with a professional demeanor as well as very patient. I received a great insurance rate and plan to bundle more. All in all I would give these State farm professionals a 10+ rating. Thank you for being there."
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dawn baker

October 1, 2026

5  out of  5
rating by dawn baker
"I called in to state Farm and spoke to Addam he immediately jumped in listened
To my concerns and solved my needs.
And put me in touch to the right person to finish my transaction of business for today."
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ANA VAZQUEZ

September 29, 2026

5  out of  5
rating by ANA VAZQUEZ
"Such amazing staff in this office. I have nothing but good praises for both Olivia and Drew whom from the very beginning have been so helpful they have always been available to answer my questions promptly and with efficiency. Thank for the amazing job you guys do. I appreciate you and your hard work."
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Victor Vlasaty

September 27, 2026

5  out of  5
rating by Victor Vlasaty
"I called State Farm today to make a few changes to my multi-car insurance policy. I spoke with Adam and explained to him the changes I wanted made and the questions I needed answered. I was pleasantly surprised at just how fast and easy it was to work with Adam to get all my questions answered and get the changes I needed made to my existing auto policy. Adam was not only pleasant and knowledgeable but highly efficient."
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Jocelyn Ishmon

September 21, 2026

5  out of  5
rating by Jocelyn Ishmon
"Great…no, phenomenal customer service! Keely broke everything down for me no matter how many questions I had. Audrey went above and beyond with my follow up. The office has been so patient and thorough! 10/10, would recommend!!"
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Kyah Dowty

September 19, 2026

5  out of  5
rating by Kyah Dowty
"Matthew and Olivia were exceptional!
They got us a new policy with better coverage and helped cancel old insurance.
I highly recommend!
The process was so easy!
If you’re thinking about switching, switch to State Farm! 🙂"
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Maxine Schwartz

September 15, 2026

5  out of  5
rating by Maxine Schwartz
"Wonderful customer service with Audrey and Drew"
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suzzette Lyke

September 14, 2026

5  out of  5
rating by suzzette Lyke
"Thank you for such detail service everything was done just right thank you Keely keep up the Good work"
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Joslyn McCrimmon

September 10, 2026

5  out of  5
rating by Joslyn McCrimmon
"Best insurance experience! From Keely who was patient and explained clearly recommendations and needs, to Audrey who followed up and helped me with any loose ends - I can’t recommend this office enough! I feel confident and comfortable that they’re here to help."
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Susan Underwood

September 4, 2026

5  out of  5
rating by Susan Underwood
"They were very helpful, friendly and the experience was great!!!"
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James Payne

September 3, 2026

5  out of  5
rating by James Payne
"Oliva was very thorough and polite...covered all details for the policy... thank you"