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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa brown

January 5, 2026

5  out of  5
rating by Melissa brown
"They were very informative and very understanding and took care of every need that I needed"
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Terry Whitebird

January 5, 2026

5  out of  5
rating by Terry Whitebird
"The customer service and attention to detail we awesome."
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joel welsh

December 23, 2025

5  out of  5
rating by joel welsh
"The team is talked to was super nice and knowledgeable helped me out tremendously great customer service"
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Carol Niebrugge

December 23, 2025

5  out of  5
rating by Carol Niebrugge
"Excellent customer service by Olivia. She is 5 star. Thank you!"
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April McGee

December 18, 2025

5  out of  5
rating by April McGee
"I have the awesomeness people that worked with me on my policies . They took the time to walk me through and understand the paperwork that they needed. They Drew and Olivia are very patient and didn't push me through getting the information for my coverages. They did what they could to help save money. They weren't out to make policies and be in that hurry most agents do. I'm looking forward to having State Farm be my Insurance company. They will definitely fit the needs I want in a Company and Coverage. I recommend State Farm for your needs in A Insurance Company . If you have Drew and or Olivia help you please let them know April says Thank you. I had decided to go with State Farm because I have a friend (Jackie) that has them for her Insurance Company and heard nothing but great things and how well she has been treated, something I'm looking forward to having with my life. Thank you."
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Ron Michaelson

December 16, 2025

5  out of  5
rating by Ron Michaelson
"Claire was great in handling my claim. Kept in regular contact and handled all issues without any hitches."
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Devyn Emmons

December 16, 2025

5  out of  5
rating by Devyn Emmons
"First time actually going in and talking to a broker. Drew was awesome from the first phone call and giving me rates to me coming in and sitting down and getting insurance.. Olivia was amazing also with helping me cancel old insurance and answering other questions I had."
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Terri Clay

December 16, 2025

5  out of  5
rating by Terri Clay
"From start to finish the sign up switching process was steady. Very friendly and accommodating. Excited to also save a lot of money switching! Honesty was key and giving me what we needed."
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alex everett

December 12, 2025

5  out of  5
rating by alex everett
"Great customer service! Thanks again to Olivia it was a hassle free cancelation."
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Wyatt McCormick

December 10, 2025

5  out of  5
rating by Wyatt McCormick
"Very friendly customer service, very helpful. I would highly recommend them to anyone."
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diane blazevich

December 8, 2025

5  out of  5
rating by diane blazevich
"I’m so happy I changed over to State Farm Insurance company for both my car and home insurance. Customer service is an important factor for me, and Olivia at the Brady Schroeder Agency in Springfield, Il, is a perfect example of efficiency and professionalism. She answered my questions and immediately responded to a request for some information I needed to have sent to my HOA! It’s so nice to do business with people who are genuinely kind and pleasant when a customer needs assistance. Thank you!!"
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Patricia Cannon

December 4, 2025

5  out of  5
rating by Patricia Cannon
"Customer service was awesome, explained everything in great detail, Im very happy"
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Mica Holliday

December 4, 2025

5  out of  5
rating by Mica Holliday
"I recently joined State Farm and I am so happy I did ! With the help from my agent & Olivia I was able to start my new policy and cancel my old policy professionally and efficiently with their help. Very friendly staff, and superb service I highly recommend."
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Kathy Tanner

December 4, 2025

5  out of  5
rating by Kathy Tanner
"Olivia was great. Full of info. I feel very secure in using State farm."
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Noah Pulli

December 1, 2025

5  out of  5
rating by Noah Pulli
"I’ve never had an easier switch to an insurance company than it was to switch to State Farm. Olivia was extremely helpful and knew exactly what to say."
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Anika Davis

December 1, 2025

5  out of  5
rating by Anika Davis
"Keely, Andrew, and Olivia were all great in helping switch over insurance policies. They all were knowledgeable and very polite and and answered any questions that I had."
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Ms. Reed

November 25, 2025

5  out of  5
rating by Ms. Reed
"Olivia is professional, knowledgeable, patient & kind. She is a true asset to the office & clients."
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robin gragg

November 24, 2025

5  out of  5
rating by robin gragg
"I have never had an experience where my insurance company State Farm calls to check on me opposed to my vehicle. Claire, called me today and sounded so sincere about how I was doing and how the vehicle repair process went! I am grateful for the call but to have it be about how I’ve been and dealing with the process felt good! Thank you"
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Becky H

November 21, 2025

5  out of  5
rating by Becky H
"Very helpful and polite bunch of people!!"
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Tyler Toner

November 21, 2025

5  out of  5
rating by Tyler Toner
"Timing impeccable, above and beyond friendly and answer questions, understanding that life are full of surprises and works and talks well you people."
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Tony Baker

November 20, 2025

5  out of  5
rating by Tony Baker
"Easy to switch, much better pricing than my others and nice to have 1 person instead of 3 or 4 to have to deal with. Matt and Olivia were very pleasant and explained everything great."
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Thomas Allen

November 20, 2025

5  out of  5
rating by Thomas Allen
"Olivia and Drew were very professional and actually helped me get a good rate on my auto insurance. Highly recommend them, they had excellent customers service. I would like to deal with them all the time."
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Tammy Mercer

November 19, 2025

5  out of  5
rating by Tammy Mercer
"Very satisfied with my agent Olivia. She did a great job"
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Monica H.

November 18, 2025

5  out of  5
rating by Monica H.
"Very good customer service and helped me break down everything. Truly appreciate Drew and Olivia for all their help. You guys took the time and it is truly recognized. Olivia, thank you for helping me with the call to discontinue services with Allstate. You made that process easy! Thanks again!"
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Donna Hunt

November 17, 2025

5  out of  5
rating by Donna Hunt
"Was very friendly and professional. Was very patient and did not rush me through the process."